The staff was great, the breakfast was decent, the rooms were clean. The location was ok. About a 30 min walk to times Square and 5 min to Grand Central Station.
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Paige
Januar 2023
The staff was friendly, the rooms were clean, the hotel is well-situated, and the breakfast is laid out nicely, and has lots of options, some of which changed day-to-day. We appreciated the ice water in the lobby, and the hard-working cleaning staff. There were lots of towels in the bathroom, and a nice area to sit outside the hotel. Location is wonderful- five minutes walk to Grand Central Station, about 20-25 to Times Square and Broadway, with some restaurants along the way. We were also very appreciative of an early check-in after travelling overnight and being totally exhausted.
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Andrea
Juli 2023
1. The hotel feedback is very fast after booking; 2. It is very close to the Central Station, a few minutes' walk away; 3. The front desk is very friendly, and the check-in speed is very fast, and they also kindly informed that there is free coffee on the first floor; 4. The room is not big, but The bed is very, very comfortable and very quiet. Although it is close to the side of the street, there is no noise, and the sleep is very comfortable; 5. The breakfast is very good, the coffee is of high quality, fried eggs and patties are also delicious, and I like it Waffles actually have a banana flavor.
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Binbin
Mai 2023
The hotel staff were very friendly and helpful. The hotel is located close to Grand Central Station and so was easy to get to from JFK. Room size was fine for a long weekend. The lifts were both working and the waiting times were fine. Breakfast was good and not too crowded. There was a nice selection of things to eat. Perhaps a non sugar cereal option would have been nice but there was porridge.
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Patrick
März 2023
Good sized room compared to others I considered in New York. Comfy bed. Free breakfast all week (wasn't aware this was included). Central location. Friendly staff.
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Kieran
Juni 2023
The staff were really friendly and helpful. And they even offered for an free upgrade without any charges simply registered as a member at their property managing company. And the location is close to grand central terminal which is very easy for transportation. Also there are good food places in walking distances which is very convenient as well.
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Aman
Juli 2023
Great location because the hotel is very near to Grand Central Station in Manhattan. Although a smallish room we had a good king sized bed and a well equipped bathroom with independent shower. On the plus side the room was very clean and serviced well every day. We were allocated a room on 19 floor which was very quiet and we couldn’t hear any traffic below. The price included breakfast which for us was only okay.
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Sheila
September 2022
Loved the location as it was a couple of blocks away from Grand Central Station and from several bus stops as the metro and bus were our main means of getting around. The room was a little small but then again it is New York. We ate breakfast only once at the hotel as we wanted to explore and eat out. Breakfast was good. The only complaints were hair was left in our shower from a previous guest and pillows to bed were extremely flimsy and unsupportive. p.s. It would be nice to have a mini-fridge in the rooms without having to pay extra for them.
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Samuel
Juli 2022
The room and bathroom were very clean. The staff was very helpful in answering any questions I had, especially telling me where the $1.00 pizza shop was down the street. Overall, I was satisfied.
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Ronald
September 2023
I loved my stay here and I will definitely come back again. The staff is friendly and helpful, especially Asia, Ree and Kaina. The room is a decent size for NY and the breakfast is good. I used the business center to work and there is also a nicely equipped fitness center. My room was cleaned every day and my packages were received with care. The area is safe and the location is perfect. I ubered up and down Manhattan for ~$20.
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Mara
Oktober 2022